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Privacy Policy

Privacy Policy for Kavahana.com

At Kavahana.com (“we,” “us,” or “our”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register on our site
  • Place an order
  • Subscribe to our newsletter
  • Respond to a survey or marketing communication
  • Fill out a form
  • Enter information on our site

This information may include your name, email address, mailing address, phone number, credit card information, or other details to help improve your experience.

b. Non-Personal Information

We automatically collect certain non-personal information, such as:

  • Browser type and version
  • Operating system
  • Pages you view on our site
  • Time and date of your visit
  • Referring website addresses

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience and deliver content and product offerings relevant to your interests
  • To improve our website and better serve you
  • To respond to customer service requests more efficiently
  • To administer contests, promotions, surveys, or other site features
  • To process your transactions quickly
  • To send periodic emails and SMS messages regarding your order or other products and services

3. Protection of Your Information

We implement a variety of security measures to maintain the safety of your personal information:

  • Regular security scans for vulnerabilities and malware
  • Personal information is stored behind secured networks and is accessible only by a limited number of authorized personnel
  • Sensitive information such as credit card data is encrypted via Secure Socket Layer (SSL) technology
  • All transactions are processed through a secure gateway provider and are not stored or processed on our servers

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Remember and process items in your shopping cart
  • Understand and save user preferences for future visits
  • Compile aggregate data about site traffic and interactions to improve site experiences and tools

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to disable all cookies via your browser settings. However, disabling cookies may affect the functionality of certain features on our site.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without advance notice, except as described in this Privacy Policy. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.

We may also release your information when appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6. Third-Party Links

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate privacy policies, and we are not responsible for their content or activities. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Google and Advertising

We may use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads based on your previous visits to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

We have implemented:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We, along with third-party vendors such as Google, use first-party cookies (like the Google Analytics cookies) and third-party cookies (like the DoubleClick cookie) to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting Out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser Add-on.

8. California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Our Privacy Policy link includes the word “Privacy” and can be easily found on our website.
  • Users will be notified of any privacy policy changes on our Privacy Policy page.
  • Users can change their personal information by logging into their account or contacting us directly.

Do Not Track Signals

We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

9. Children’s Online Privacy Protection Act (COPPA)

We do not specifically market to children under the age of 13. If we become aware that we have collected personal information from children under 13, we will take immediate steps to remove such information from our records.

10. Fair Information Practices

In compliance with Fair Information Practices, should a data breach occur, we will notify you via:

  • Email: Within 7 business days
  • In-site Notification: Within 7 business days

We also adhere to the Individual Redress Principle, which grants individuals the right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.

11. CAN-SPAM Act Compliance

We collect your email address and phone number to:

  • Send information and respond to inquiries or other requests
  • Process orders and send updates pertaining to orders
  • Send additional information related to your product and/or service
  • Market to our mailing list or continue to send emails and SMS messages after the original transaction

To comply with the CAN-SPAM Act, we agree to:

  • Not use false or misleading subjects or email addresses
  • Identify messages as advertisements when applicable
  • Include the physical address of our business
  • Monitor third-party email marketing services for compliance
  • Honor opt-out/unsubscribe requests promptly
  • Allow users to unsubscribe by using the link at the bottom of each email

Unsubscribing

If at any time you would like to unsubscribe from receiving future emails and SMS messages:

  • Email: Follow the instructions at the bottom of each email.
  • SMS Messages: Text “STOP” to [Insert SMS Number].

We will promptly remove you from all correspondence.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Kavahana.com
3019 Ocean Park Blvd Unit 608
Santa Monica, CA 90506
United States

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